F
This is my message to the ceramic coater, that coated my pipe which led to my melt down. I have left out names because I am not going down that road yet.
He is only offering to put my exhaust back to the way it was and give me a $500 credit in free coatings.
So far it has cost me $2000 total out of pocket including the coating, not to mention the time I put into it, but the time I can suck that up. But there is more to consider, what its going to cost to get my sled the way it was before this pipe caused its damage and a little damage that incured from me taking it apart 20 times. I went on Babbits just to get a rough idea of new cost, which is about $4000.
I know what you are thinking I am nuts, but just to give some dollar value. I take pride in my snowmobiles, right now mine looks and feels like a piece of junk with only 2000 miles.
My list of parts needed to bring it back to the way it was is:
If you are sitting on the sled RH fender, along with side panel.
The hood, yes I could manage, but it wasn't broke before, heat made it brittle.
Hood hinge.
Console
Carb rad hose melted
Oil tank
Recoil inner wheel
Air temp sensor
EGT maybe? Exposed to some very high heat.
Finally the exhaust, aside from wanting to throw it in the garbage. The covers I was going to throw away so they sat in frozen mud all winter and stepped on, not to mention I don't even know where my silencer covers are.
I know it maybe unrealistic asking for new but I will spend the off season looking for parts in good condition and should be compensated.
I have suffered enough from your product that did not work and you should stand by it.
I would like to further add after our conversation last week it left me not feeling very happy. You offered in compensation to either put my exhaust back to they way it was or offer me free coatings in the future. Yes it may fix the problem but it doesn't cover the damage.
This past week I went one step further, for starters repaired my sled again and got it running. I borrowed a factory fusion exhaust with covers and all. I installed it and went on the lake for a ride, keep in mind plus 7 and with little snow. I drove 30 km. Everything was fine. The next day I put my exhaust on that you coated as well as the covers. I went on the lake it was 0 degrees. I put on about 5km, now the heat wasn't as bad as without the covers but still hotter then the non coated factory exhaust. This all further proves my point about your coating. I even talked to a pipe manufacturer and coater. Because I was thinking about buying an aftermarket exhaust. I noticed they don't have covers and its supposed to be the same coating, I said I was leary of trusting ceramic coating after the year I had? Here are some responses:
1. Me:I have a chance at getting one of your exhausts used for about $500, in really good shape. My question is how good is the ceramic coating? I am asking this because I had my stock exhaust coated this year, it turned in to be a nightmare. In the end the seramic coater says I have to put the shields back on.
Response: DO NOT put the shields on it will cause corrosion.
2. Me: He told me to put the shields back on because my pipe is heating up too much and caused a melt down. I questioned him on the quality of his paint, because I see guys like you running pipes without shields just coated, thats why I am asking. I figured I better just get a pipe and have no more problems.
Response: Pipes heat more with the shield on because it insulates & keeps the heat from escaping. A shield on a coated exhaust can cause more damage.
3. Me:I thought I melted down because of something else. I changed injectors, ecu, voltage regulator, tps and finally the stator. I will give a brief run down. Got my pipe blue ceramic coated, went for a short run melted my pull cord and side panels. Sled never ran right after that thought it was something to do with my silencer maybe it got plugged. Checked it out, fine. Was suggested it was running to rich, not to mention sled barely ran now really loading up the mag side. Spent the winter trying to figure the sled out, had at dealers and myself working on it. Finally I was down to the stator, when I pulled the fly wheel off I could see my pull cord rope remains, could also see the rope melted to one crank sensor and bent it, also noticed the inner ring of my flywheel spining, glue must have let go in the heat. Got new parts and put it back together started second pull ran great, went for a short ride, bang pull cord melted off again. Called the coater again saying I think there is something really wrong with the paint, he suggested trying it on another sled. So I called up a friend of a friend and asked if he could try my pipe, within 5 min. it started to melt the foam off his cowling. I called the coater again, he said 95% of pipes done don't need the shields but some do need them put back on. I kind of want to throw my pipe away. Thats why I am asking about yours, after the winter I have had.
Response: Very strange, possibly blue coating is radiating heat out towards parts & melting not sure we only use silver.
Bottom line is your product didn't work I shouldn't have to suffer. I would like to be compensated. I am hoping you can come up with a suitable offer, I am giving you one more chance.
Thank you
He is only offering to put my exhaust back to the way it was and give me a $500 credit in free coatings.
So far it has cost me $2000 total out of pocket including the coating, not to mention the time I put into it, but the time I can suck that up. But there is more to consider, what its going to cost to get my sled the way it was before this pipe caused its damage and a little damage that incured from me taking it apart 20 times. I went on Babbits just to get a rough idea of new cost, which is about $4000.
I know what you are thinking I am nuts, but just to give some dollar value. I take pride in my snowmobiles, right now mine looks and feels like a piece of junk with only 2000 miles.
My list of parts needed to bring it back to the way it was is:
If you are sitting on the sled RH fender, along with side panel.
The hood, yes I could manage, but it wasn't broke before, heat made it brittle.
Hood hinge.
Console
Carb rad hose melted
Oil tank
Recoil inner wheel
Air temp sensor
EGT maybe? Exposed to some very high heat.
Finally the exhaust, aside from wanting to throw it in the garbage. The covers I was going to throw away so they sat in frozen mud all winter and stepped on, not to mention I don't even know where my silencer covers are.
I know it maybe unrealistic asking for new but I will spend the off season looking for parts in good condition and should be compensated.
I have suffered enough from your product that did not work and you should stand by it.
I would like to further add after our conversation last week it left me not feeling very happy. You offered in compensation to either put my exhaust back to they way it was or offer me free coatings in the future. Yes it may fix the problem but it doesn't cover the damage.
This past week I went one step further, for starters repaired my sled again and got it running. I borrowed a factory fusion exhaust with covers and all. I installed it and went on the lake for a ride, keep in mind plus 7 and with little snow. I drove 30 km. Everything was fine. The next day I put my exhaust on that you coated as well as the covers. I went on the lake it was 0 degrees. I put on about 5km, now the heat wasn't as bad as without the covers but still hotter then the non coated factory exhaust. This all further proves my point about your coating. I even talked to a pipe manufacturer and coater. Because I was thinking about buying an aftermarket exhaust. I noticed they don't have covers and its supposed to be the same coating, I said I was leary of trusting ceramic coating after the year I had? Here are some responses:
1. Me:I have a chance at getting one of your exhausts used for about $500, in really good shape. My question is how good is the ceramic coating? I am asking this because I had my stock exhaust coated this year, it turned in to be a nightmare. In the end the seramic coater says I have to put the shields back on.
Response: DO NOT put the shields on it will cause corrosion.
2. Me: He told me to put the shields back on because my pipe is heating up too much and caused a melt down. I questioned him on the quality of his paint, because I see guys like you running pipes without shields just coated, thats why I am asking. I figured I better just get a pipe and have no more problems.
Response: Pipes heat more with the shield on because it insulates & keeps the heat from escaping. A shield on a coated exhaust can cause more damage.
3. Me:I thought I melted down because of something else. I changed injectors, ecu, voltage regulator, tps and finally the stator. I will give a brief run down. Got my pipe blue ceramic coated, went for a short run melted my pull cord and side panels. Sled never ran right after that thought it was something to do with my silencer maybe it got plugged. Checked it out, fine. Was suggested it was running to rich, not to mention sled barely ran now really loading up the mag side. Spent the winter trying to figure the sled out, had at dealers and myself working on it. Finally I was down to the stator, when I pulled the fly wheel off I could see my pull cord rope remains, could also see the rope melted to one crank sensor and bent it, also noticed the inner ring of my flywheel spining, glue must have let go in the heat. Got new parts and put it back together started second pull ran great, went for a short ride, bang pull cord melted off again. Called the coater again saying I think there is something really wrong with the paint, he suggested trying it on another sled. So I called up a friend of a friend and asked if he could try my pipe, within 5 min. it started to melt the foam off his cowling. I called the coater again, he said 95% of pipes done don't need the shields but some do need them put back on. I kind of want to throw my pipe away. Thats why I am asking about yours, after the winter I have had.
Response: Very strange, possibly blue coating is radiating heat out towards parts & melting not sure we only use silver.
Bottom line is your product didn't work I shouldn't have to suffer. I would like to be compensated. I am hoping you can come up with a suitable offer, I am giving you one more chance.
Thank you
