DOES BOONDOCKER CUSTOMER SUPPORT EXIST ?

[barrone]

I ordered a boondocker kit for my pro 5 weeks ago, while waiting for it I am preparing for the install and contacted them by email twice with questions. Never got an answer, wondering if I made the right decision. Anyone else have any experiences with contacting them, good or bad ? Maybe I should have phoned.

 

[barrone]

One question was- What flow and pressure does the oil pump have ? would like to hook up a warning light to a sensor to indicate if flow from the pump stops, probably have to use a flow switch as I assume a pressure switch wouldnt work as it is prob very low pressure ?

 

[Iceman56]

Why wouldn't you just try to call them before you made this post?

 

[ROBERTSONYAMAHA]

Have you looked at boost-it? We sell BD as well and they make good kits but sometimes hard to get a hold of them. The boost it turbos perform better as well. Your paying a lot for the BD name I find.

 

[TheBreeze]

I have always had good luck calling Boondocker and they would get me to the right person to answer my questions. I would try calling them, and or getting a specific email address, not their general contact email.

 

[Kleiny]

try calling

They answer my phone call everytime i call and are very helpful.

 

[St0rm77]

Sheri at boondocker canada always answered my calls when i was getting parts...

250-449-2699

 

[sledhead9825]

If everything was equal product wise? You are 2hrs from Boost-it. Or did you try him , and he sold out for the year? The components , the fit and finish and customer service are great. And they are built, and setup to ride where we ride.

 

[meathooker]

BD has always been great for me; but i call them. id give that a shot if i were you

 

[theshadowrider]

One question was- What flow and pressure does the oil pump have ? would like to hook up a warning light to a sensor to indicate if flow from the pump stops, probably have to use a flow switch as I assume a pressure switch wouldnt work as it is prob very low pressure ?

I am assuming they are still using the same pump they have for awhile. Pressure is very low, less than 3-4 psi. is what Justin told me. I was thinking of doing the same thing. Flow is really low also though. It took me about 5-10 to pump a 1/2 quart of oil out of tank. I was thinking of putting a light that goes off power draw. If amp draw is not in a specific range the light goes out. That's about as far as I got. If you come up with a solution please post!

 

[Spaarky]

The lowest pressure switch I have found is 7 psi.

 

[Jimb]

Call them....Every time I've called they are available to provide technical support and have been very willing to answer questions.

 

[Iceman56]

Have you looked at boost-it? We sell BD as well and they make good kits but sometimes hard to get a hold of them. The boost it turbos perform better as well. Your paying a lot for the BD name I find.

I take you have run them both? just out of curiosity how does the Boost-it out perform the BD? What does the Boost-it do better?

 

[Merlin]

The lowest pressure switch I have found is 7 psi.

Hobbs/Honeywell offers a 1 to 3 PSI switch in their 5000 series line.

Even with the switch tweaked as low as it would go we had occasional issues with it closing on the Silber kit with the Walbro pump.

Kinda tough to set up a warning system based on oil pressure with the pumps offered in these kits.

When looking at some of the turbo manufacturers specs. on required oil pressure it makes you wonder how they even last a season. I guess as long as there is some type of flow happening things hold together?

 

[Boyko]

I have one rigged up, it works well, running a airtek pump. It flashes a bright LED at start up and shutdown so I know its working.



http://www.summitracing.com/int/parts/reb-140-1335

 

[barrone]

Thanks for the info guys. I got a message right away from boondocker with a phone number to call. I guess calling is the way to go, I guess I wrongly assumed the email would be a good way to go, sounds like my question is answered , they do have good customer service. I apologize if this came across the wrong way, wasnt intended that way, just asked it wrong I guess.

 

[barrone]

If everything was equal product wise? You are 2hrs from Boost-it. Or did you try him , and he sold out for the year? The components , the fit and finish and customer service are great. And they are built, and setup to ride where we ride.

Yes, really looked hard at it, unfortunately I didnt have the cash to go that way, As I am capable of installing it myself, the BD was something I could install myself with my budget. I know its best to spend a bit more and get it all, but I would have to wait another year for the required cash.

 

[barrone]

Why wouldn't you just try to call them before you made this post?

Because they have an email in their contact list, I assumed they wouldnt put it out if they didnt want us to use it, however they have contacted me with instructions to call them, so all is good.

 

[mountainhorse]

The only No Flow Safety switch I've seen at low flow rates is from Kenco
http://kenco-eng.com/product-info/nfs-no-flow-safety-switch