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Folks, I'm looking for some help.
I bought a new non current 2009 Polaris shift 136 - CFI 600 in October 2009. I bought the second year engine warranty. Well in January 2011, I made use of that warranty as my motor blew up at 1100 miles.
circumstances: riding down trail at about 40mph - then it just acted like the plugs were bad. was running just fine for the first couple hundred miles of the season. Dealer says "it needs rebuilding, and we have no idea what caused this blow out. It just happens. " Well they rebuild in on warranty, no cost to me. They recommended that I change the gas filter, which I did, put new gas in which I did every ride.
I followed their directions to a tea...and well it blew again at 2200 miles.
Circumstances: progressive decrease in performance (bogging at random speeds), brought it in and learned that the temp sensor was gone. Temp sensor and thermostat changed. Next ride, problem gets much worse, and it bogs down completely at 40-50 mph and will not go any faster. I limp it back home and bring it to dealer. They attached the "polaris wrench" and it came back with "low voltage error code". The dealer says that this is what likely caused my sled to blow up. He sends this report to Polaris. They say that this error cause "could be" caused by a slow idle, or a stall. Well isn't this controlled by the on board computer? They cannot properly diagnose it unless it's rebuilt (at a quoted cost of $1500 plus tax)
They said the cause is likely the "harness".
Here's my problem:
I believe that the first blow out was likely caused by this historical low voltage error code. The first dealer didn't diagnose it properly. They just fixed the symptom, but didn't fix the cause of the problem. Now the problem has reared it`s ugly head again, and engine blown again. Having owned 4 Polaris previous to this one (none of which caused me any problems). I`m led to believe that this thing is a lemon that was defective from the day it left the factory. I`m not hard on my stuff, I maintain it, I ride it.
I believe that Polaris should be paying for the rebuild and a repair of the problem, even though it`s off warranty. I believe the problem started on warranty, and it continued. Now they are leaving me high and dry. I`m considering legal action.
They are telling me that theirs no evidence that the harness caused the blow-out, and that the only person who can help me is the dealer. Well they did, and Polaris technical has told them that their diagnosis is wrong. They are giving me the run around.
They want me to rebuild it, and only then will be they be able to diagnose it properly. What if there`s a defective harness? They won't promise me anything. Now I`m going to be out over $2000 + with a sled that will likely blow again.
Anybody have any thoughts? I feel let down by this manufacturer, and they should be held responsible. By the way, I live in Ontario.
I bought a new non current 2009 Polaris shift 136 - CFI 600 in October 2009. I bought the second year engine warranty. Well in January 2011, I made use of that warranty as my motor blew up at 1100 miles.
circumstances: riding down trail at about 40mph - then it just acted like the plugs were bad. was running just fine for the first couple hundred miles of the season. Dealer says "it needs rebuilding, and we have no idea what caused this blow out. It just happens. " Well they rebuild in on warranty, no cost to me. They recommended that I change the gas filter, which I did, put new gas in which I did every ride.
I followed their directions to a tea...and well it blew again at 2200 miles.
Circumstances: progressive decrease in performance (bogging at random speeds), brought it in and learned that the temp sensor was gone. Temp sensor and thermostat changed. Next ride, problem gets much worse, and it bogs down completely at 40-50 mph and will not go any faster. I limp it back home and bring it to dealer. They attached the "polaris wrench" and it came back with "low voltage error code". The dealer says that this is what likely caused my sled to blow up. He sends this report to Polaris. They say that this error cause "could be" caused by a slow idle, or a stall. Well isn't this controlled by the on board computer? They cannot properly diagnose it unless it's rebuilt (at a quoted cost of $1500 plus tax)
They said the cause is likely the "harness".
Here's my problem:
I believe that the first blow out was likely caused by this historical low voltage error code. The first dealer didn't diagnose it properly. They just fixed the symptom, but didn't fix the cause of the problem. Now the problem has reared it`s ugly head again, and engine blown again. Having owned 4 Polaris previous to this one (none of which caused me any problems). I`m led to believe that this thing is a lemon that was defective from the day it left the factory. I`m not hard on my stuff, I maintain it, I ride it.
I believe that Polaris should be paying for the rebuild and a repair of the problem, even though it`s off warranty. I believe the problem started on warranty, and it continued. Now they are leaving me high and dry. I`m considering legal action.
They are telling me that theirs no evidence that the harness caused the blow-out, and that the only person who can help me is the dealer. Well they did, and Polaris technical has told them that their diagnosis is wrong. They are giving me the run around.
They want me to rebuild it, and only then will be they be able to diagnose it properly. What if there`s a defective harness? They won't promise me anything. Now I`m going to be out over $2000 + with a sled that will likely blow again.
Anybody have any thoughts? I feel let down by this manufacturer, and they should be held responsible. By the way, I live in Ontario.
