Silly season...
Everyone needs to remember that we are smack in the middle of the silly season for ALL vendors - myself included. Sledders as a group tend to leave stuff till the last minute, and then get pissed when it doesn't happen immediately. Personally, I pre ordered my EVO stuff in the off season, therefore I was able to receive the parts at the first available opportunity. Most wait till they see the latest and greatest at the snow shows, and then expect to order / receive within a 2 week window. The product has always been worth the wait when it comes to EVO's products & services from my personal experience...