U
2017 Gen 4 165 Summit X
I have a warranty question. Spoke with BRP customer service and they were no help at all. Turned in a claim on a track issue with a delaminated lug that came off down to cords. Pictures were provided that supported claim. Lug before and after affected area are in perfect condition. Claim was turned down and dealer cannot get any more info other than that is was rejected. Would like someone to be able to explain why and obviously to accept the claim and fix the issue.. Any one have any ideas or recommendations
I have a warranty question. Spoke with BRP customer service and they were no help at all. Turned in a claim on a track issue with a delaminated lug that came off down to cords. Pictures were provided that supported claim. Lug before and after affected area are in perfect condition. Claim was turned down and dealer cannot get any more info other than that is was rejected. Would like someone to be able to explain why and obviously to accept the claim and fix the issue.. Any one have any ideas or recommendations