I rode mine most of the day and then traded with my buddy and i couldnt believe the difference, I thought the hole time I was riding his, how did i put up with this for the last 6 years. I always new there was better, just didnt want to go m10 because of the weight. I had to add some air and add more air to get the suspension to land with out bottuming out on the back side of the mogals. I am 300 wet and was told by allen that the shock was only valved for 220 lbs rider and adding air in my case is only a bandaid. So he is going to revalve it for me for free. I think anyone thats going to take care of business/customers says something about his product. No excuses, just send it in and I will make it work for ya.. Just my thoughts..