Kudos to Polar Motorsports for their customer service

[DenverR1]

I have an 09 XR that I will turbo some day.... Recently I found my stock primary was shot, so I thought it would be a good time to get the aftermarket Polar clutch that can hold up to a turbo. I called Stephen Payne and told him that I wanted the atac4 turbo clutch, but that I didn't have my turbo yet. He said he will set up the clutch for my type of riding and give me the ramps and weights I will need when I do turbo it, for free. I just wanted to pass along an example of great customer service.

 

[Mr_Joshua101]

bragger

I have an 09 XR that I will turbo some day.... Recently I found my stock primary was shot, so I thought it would be a good time to get the aftermarket Polar clutch that can hold up to a turbo. I called Stephen Payne and told him that I wanted the atac4 turbo clutch, but that I didn't have my turbo yet. He said he will set up the clutch for my type of riding and give me the ramps and weights I will need when I do turbo it, for free. I just wanted to pass along an example of great customer service.

 

[DenverR1]

bragger

Not yet. Once I have a turbo in there I will be though!

 

[astro]

They can be a little slow on getting the parts out. I've been waiting on some ramps for a couple of weeks.

 

[AdvancedDyno]

Steve is a very busy this time of year, he also helps out a ovel track race team and they just had a major race, I'm sure he will be in touch very soon.

I can remind him for you I'll be to his shop this week

Cliff Yeatman
Advanced Dyno

 

[astro]

Hey Cliff

I would appreciate the help. They don't even pick up the phone these days.