• Don't miss out on all the fun! Register on our forums to post and have added features! Membership levels include a FREE membership tier.

Toms rear skid Fox Shox Issues

yammyman_1

Active member
Lifetime Membership
Nov 10, 2010
122
40
28
42
Sturgeon County, Alberta
I went with the fox float evol RC2's up front and they are awesome, I love them!. The rear setup has been a nightmare. I got the Fox float 2 Center shock and the Zero Plus on the rear (everything ordered through H2R Distributing in Abbotsford, B.C. from Toms Snowmobile in Cali).

After about 800 km I noticed the Center shock lower split bushings were 100% gone. There was a slight bit of elongation to the shock bore from hitting the shock mounting shaft, but I seemed to catch it within a few km after the bushings totally vanished.

The zero pro is a direct replacement for the rear OEM shock (still uses the torsion springs). The shock came with oversized rubber bushings but not the inner steal bushings required as well. Naturally I decided to try the steal OEM bushings (OEM rear shock) and they fit perfect. I used a vice to press them into the rubber fox shock bushings. It seemed to be ok but after finding the lower center shock bushings gone I decided to check the rear shock bushings, after 800 km as well. The lower steal OEM bushing walked its way out of the rubber bushing and 1/2" into the shock mount. I had to use a punch to get the bushing out of the mount and properly seated back into the rubber bushing in order to get the shock out of the mount. In turn I damaged the OEM steal bushing.

Both upper bushings in each track shock were still in tact and doing their job.

Recently I put the OEM shocks back in the sled and have had no issues with them after about 300 km.

It's a whole other topic about why these bushings have failed. Apparently its "operator error" for the failure of the center shock bushings in Toms eyes. I've been waiting for a reply from H2R Distributing for almost a month about the rear shock.

To H2R's credit they sent me a brand new Center shock even after Tom wouldn't budge from His "operator error" theory. He said that I installed the bushings incorrectly and likely damaged them slightly, causing them to disintegrate into thin air. My brother and I installed them together and being very meticulous people we know we did absolutely no damage.

After getting the new shock and bushings I installed them exactly how he told me, to a tee. (Chamfer the end of the lower mount shaft, so as not to tear the bushing when installing the shaft through the shock and to make sure both bushings are fully seated into the shock bore before pushing the shaft through, use grease if needed.)

After installing the shock into the skid I could already see the bushings were starting to come out of the bore about 1/16" on each side. They were flush when I installed them into the shock bore. The slight bit of flexing to get the shock and lower shock mounting shaft in between the rails was enough to cause the bushings to work their way out. In 800 km I'm sure that they would have worked themselves out far enough to be destroyed by the shock, again.

Tom had mentioned to me that he's been using the same bushings for the last 10 years for the same Center shock setup, with very few issues, non T motion of course. But, he also said that when he ordered the bushings they were .020" ID to small forcing them to be tight/difficult to install onto the shock mount shaft and into the shock bore. He wasn't willing to send the 1000 bushings back for the proper sized ones as it would cost to much. He insists that they would never come out if installed correctly. I DISAGREE.

.020" ID may not make a difference on the non T motion but with the split front arm and rear heim joint there would be enough movement/flex for the split bushings to work their way out eventually. Non split or heim joints/rod ends (Raptor shocks) would not do the same thing.

I notice that there are a lot of guys with the E motion setup and though I think this would more then solve the rear shock setup I'm still not confident in the Center shock setup. Unless of course there is a better center shock lower bushing setup available.

SPLIT RUBBER BUSHINGS WITH THE FLEX OF THE T MOTION?? Come on Tom's you can do better than that! Or at very least make your customers feel appreciated and be willing to work with them in your XM R & D. I can't even use the $600 setup I purchased because of "operator error"? These shocks make great paperweights! Lol! I will, also, mention that I'm 6'5", 240lbs and I ride hard, putting the T motion through its paces.

Has anyone else had similar issues with this setup or a similar setup? Or did I miss something in all of this?.. I've been keeping my mouth shut on this issue out of respect for H2R Distributing, who have been more then helpful and gracious to me, but Tom at Tom's Snowmobile was the exact opposite. I bought his powder wedges, A arm bushings and hardened axle spacers. They work as advertised and I know that many guys praise him for his awesome service and products, but I won't be buying anything from him again unless he deals with this issue properly! Even H2R distributors were about to drop him as a vendor due to similar customer service issues with him. Lucky for him they decided to give him another chance!

Sorry about the novel, but I like to write and be very accurate in my story so it comes across honestly.

nuva5yze.jpg
u6avejeb.jpg
nasyga9a.jpg
sehyny6u.jpg
2udy6a6a.jpg
gygepyny.jpg
aqe5u5ub.jpg
su5etazu.jpg
mygugevu.jpg
8a4esehe.jpg
vujyqube.jpg
7ahujery.jpg
 
Last edited:
M
Nov 27, 2007
115
22
18
thanks for the info, was considering this as a upgrade . had a similar issue with bushings and engineering with a couple of years ago . different company ,same results . always the blame falls on the "installer" . turned out the overall length was wrong . still did not fix it or refund our money .
 

dbest

Member
Lifetime Membership
Mar 15, 2013
34
12
8
I just installed the e motion. Thanks for the heads up! Ill have to watch those bushings closely!
 
Well that's unfortunate...I was really wanting to get one of these but doubt I will now. So let me get this straight Tom admitted to having the wrong size bushing but isn't willing to correct the problem? I've heard a lot of good things from Tom's snowmobile shop but this doesn't sound all that good...It would make sense that if the bushing is too small and the T-motion having a bit of flex that the bushing would fail. Curious to see what others experiences are with this set up.
 
Last edited:

tudizzle

Well-known member
Lifetime Membership
Mar 23, 2005
14,146
9,789
113
53
COLORADO
Have you spoken directly with Tom or the Tom's staff or are you only working with your local dealer?


Your story is far from typical from what I have experienced with their quality products and top notch customer service.
 
N
Nov 26, 2007
619
506
93
Chinook Pass, Wa
my riding partner has blown up TWO of Tom's setups on the skid. He did the full meal deal with the evol R, and had two of them fail miserably within two rides. So far Tom has stood behind them, but he won't admit to it being a defect with his product but rather a bad bushing or improper install....blah, blah, blah. The second one was installed by a pro that works on a ton of sleds and it still failed in one ride. Tom sent him a used rear skid to try for the third try, so we'll see. At least he is standing behind the parts...
 

yammyman_1

Active member
Lifetime Membership
Nov 10, 2010
122
40
28
42
Sturgeon County, Alberta
I found out today from H2R Distributing that there are new bushings being sent out by Tom's (to them at least) for both track shocks. I don't know anything else about it but it sounds like Tom's is addressing the issue. GOOD ON YOU TOM! As for my setup H2R Distributing is being awesome about the whole situation. They are allowing me to return both rear shocks and I'm purchasing the emotion kit instead (which is more along the lines of what I was looking for in the first place.) All in all I'm a much happier customer now knowing that I'm not just another #. Hopefully this kit works out as good as has been for some of you other guys. Maybe I'll get to use it before seasons end.

How has the e motion kit worked out for some of you guys?

I got Tom's oil lite a arm bushings, hardened axles, and powder wedges. I'm very happy with these great products. Thanks Tom!
 
Premium Features