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Skidoo warranty?

jdog1

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How long does it take skidoo to approve a warranty claim? My sled has been at the dealer for over 2 weeks waiting on akidoo to approve. The motor went down in my 2018 850 summit x with only 1300 miles.
 

Ace Freely

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How long does it take skidoo to approve a warranty claim? My sled has been at the dealer for over 2 weeks waiting on akidoo to approve. The motor went down in my 2018 850 summit x with only 1300 miles.

That's too bad. Surprised it's taking that long to warranty. What oil were you running, and any mods done to the engine or exhaust?

Ace
 

jdog1

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Everything was stock. Only run skidoo xps oil.
 

Blu Du

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mine took 2-3 weeks. they examine the ecu. mine came up with 6 mins of over rev time. mine was 3 months out of warranty and they covered it. it was approved to be fixed right when covid hit
 

wwracer

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I used to write warranty, usually got an answer in a half hour or so, unless it was something pretty bizarre. We used one tech to do most all warranty diagnosis', someone we sent down to Wi. every year for training. We knew they would trust his opinion, and rarely had a delay or a denial
 

Blu Du

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How do you get warranty work done.... outside of warranty?
ask nice, be patient, and snow check another 35k in sleds if they get it covered. i had to pay labor. trust me i had a real smile on my face when they said yes
 

jdog1

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So finally got the sled back the other day after 5 weeks. So the fuel injector broke off and went through the engine. At least it was all warrantied.
 
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