It's Moto"R"fist. Not motofist. But that's good to hear. They just handled a warranty for me as well. As long as I get it back, and it's repaired correctly, I too will be satisfied. So far they have been prompt with the situation and communicating well.
Update: Received my jacket back with the repairs. I'm somewhat happy I guess. They repaired three of the 4 areas where the thread had let loose. Looks like they used a heavier thread for repair, almost like a fishing line feel to it, kinda weird but maybe will hold stronger this time around. The 4th area of concern was an inside zippered pocket sewn shut from the factory. You'd unzip it and you couldn't get your hand into the pocket. So they cut that stitching out, which inadvertently pulled the hem out from the material behind it which opened up a hole going into the insulation of the jacket. A little frustrated with that, not too bright on the repair persons part. So instead of pissing another $17 away on shipping it back (which they may have covered) and the down time waiting for it, I had the mother-in-law sew it up. Good as new.
So, with that being said, aside from the one oversight on their part, they did right and it all went smooth and quickly.
