Hi Christopher,
"FIRST" direct interaction of the corporation with riders/enthusiasts on Social Media.
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could possibly have a corporate representative who comes into SnoWest on a daily basis as a source of up to date information to answer our questions and concerns and listen to our suggestions and feedback.
It's definitely a win-win for everyone for us to help answer questions, address issues and interact with the community here. The BRPcare team has been active on various forums for a few years, and although we only just started posting here, we've been listening to your feedback, concerns and suggestions for a while now.
Belts exploding, all dammage i covered by? Crank issues later down the rode? My sled is on the 6 belt. 3 have exploded dammaging belt cover, brackets, e module aluminium plate under clutch, footwell bracket etc.
The dealer is still the first, best point of contact to investigate any belt failure(s). Keep in mind that a belt failure on any sled is not
automatically abnormal. If you believe that your specific belt(s) has failed abnormally, your first step is to work through your dealer and have them perform a diagnostic. If it’s determined that the failure was or is abnormal, the belt itself as well as consequential damage may well be covered. For any extreme situation, your dealer will contact our techs here at BRP on a case-by-case for guidance and evaluation assistance.
what about the tracks? / Will you acknowledge and upgrade bulkhead issues as well?
We'd like to keep this post specific to belt concerns. Did you have a specific issue and spoken about it with your dealer?