Thread subscription notifications not working?

sledhed · Dec 28, 2009

I have a thread that I posted yesterday and subscribed to it asking for instant email notification. I have not yet gotten a notification yet there were a number of posted replies on that thread. Checked my thread subscription and my email address and all is as expected.

Is this a system-wide problem?

I have a couple threads in swap meet too with things for sale and subscriptions, so do I have to go check them manually too?

Thanks

sled-fiend · Dec 28, 2009

Once again none of my email notifications are working either

BIGGDAWG · Dec 28, 2009

seems like a system wide problem, i haven't been getting my notifications either. man these new servers work great.

christopher · Dec 28, 2009

Has nothing at all to do with the hardware, and everything to do with your e-mail provider blocking our outbound e-mails.

sled-fiend · Dec 28, 2009

I'm with Gmail, anyone else? Never used to have any issues.

christopher · Dec 28, 2009

The problems all began right after we found a backlog of some 100,000+ e-mails that had never gone out and we blasted all of them.

From that moment on people started reporting problems, and it appears we got listed as a spammer for sending out so many e-mails all at once.

BIGGDAWG · Dec 28, 2009

so it isn't your fault it is ours. so we have to change our email so we can get your messages?

m8magicandmystery · Dec 28, 2009

christopher said:
The problems all began right after we found a backlog of some 100,000+ e-mails that had never gone out and we blasted all of them.

hmmm...so it seems the customer(us)is not part of the problem here...the business(you guys) just dropped the ball somewhere...but hey no problem...just get it fixed...and just pray this crap isn;t happening when your bank account is flush from the customers paying..

sleddin pete · Dec 28, 2009

I'm not getting my notifications either.Christopher Please Help Me.If it's getting marked as spam shouldn't it show up in my junk mail file?
Thanks,Pete

06 RMK 900 · Dec 28, 2009

I also checked my spam filter nothing from snowest.

BIGGDAWG · Dec 29, 2009

i use msn and there is no mail marked junk in my junk box so it must be being blocked if it is being blocked. before it gets to me.

I love your attitude chris, keep up the good work

Rush44 · Dec 29, 2009

christopher said:
Has nothing at all to do with the hardware, and everything to do with your e-mail provider blocking our outbound e-mails.

christopher said:
The problems all began right after we found a backlog of some 100,000+ e-mails that had never gone out and we blasted all of them.

From that moment on people started reporting problems, and it appears we got listed as a spammer for sending out so many e-mails all at once.

So this is my problem and I need to personally contact Google to get YOUR emails unblocked? Rediculous! This is actually your responsibility since your "backlog of some 100,000+ emails" blast could have caused this.

Not all of us are as dumb as you sometimes seem to think we are. This technology ignorant snowmobiler is also a Network Administrator and understands some of the technical problems that you face. Don't be so quick to blame us. A little humility goes a long way in customer service. Because, Christopher, don't forget: Without us your job wouldn't exist.

A simple "Thank you for the notification. We are aware of the problem and are currently looking into it" goes a long way. A few status updates detailing progress makes us all feel warm and fuzzy inside because we KNOW you are concerned and looking into it for us.... you got OUR back.

See the difference?

backcountryislife · Dec 29, 2009

06 RMK 900 said:
I also checked my spam filter nothing from snowest.

Same here, but I'm getting them on occasion. (about 1 out of 5-10 or so?)

I got 2 pm's this morning, got only one email, so it doesn't seem like they're getting blocked, but I don't claim to understand how the emails spam systems work.

christopher · Dec 29, 2009

backcountryislife said:
Same here, but I'm getting them on occasion. (about 1 out of 5-10 or so?)

I got 2 pm's this morning, got only one email, so it doesn't seem like they're getting blocked, but I don't claim to understand how the emails spam systems work.

Hmmm
Mind if I ask which ISP your using for your mail?

sledhed · Dec 29, 2009

I am still not getting notifications. I am using an independent ISP, incoming mail server is pop "dot" 1and1 "dot" com, I have control over spam checking on my email account there and have it set to off. Must be getting lost upstream of there somewhere...

yz400ex · Dec 29, 2009

I started receiving the emails again today.. Christopher, I think maybe you should re-evaluate your reason behind the problem.. During this down time, never once was I getting ANY emails from this site going to my spam folder because I was receiving NO email messages from Snowest. Now today they miraculously come through again.. Not sure if it is all of them, but I have recieved a few emails.. No way could this be the email provider.. Nobody is receiving notifications and everyone has different providers..

sleddin pete · Dec 29, 2009

Started to receive notifications again this afternoon for this thread,after your post at 2.09 PM.

BIGGDAWG · Dec 29, 2009

kind of ironic isn't it. and they want us to pay for this site.

sled-fiend · Dec 29, 2009

christopher said:
Hmmm
Mind if I ask which ISP your using for your mail?

I have the same issue as BCL, I'm now receiving SOME email notifications. But only a small portion of what I'm subscribed to. Gmail is my provider.

christopher · Dec 29, 2009

sledhed said:
i am still not getting notifications. I am using an independent isp, incoming mail server is pop "dot" 1and1 "dot" com, i have control over spam checking on my email account there and have it set to off. Must be getting lost upstream of there somewhere...

thanks!

Thread subscription notifications not working?

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