With all due respect, I will strongly disagree with you Paul.
It has been my personal experience as a business owner and a Manufacturer that the Loud Arrogant Obnoxious Pain In The *** customer does NOT get the best response, NOT BY A LONG SHOT!
Rather, I have found that "I" was FAR MORE interested in working with and supporting those customers of mine who were CALM and RATIONAL and presented their problems with my products to me in a friendly and professional manner.
As for your utterly ridiculous assertion that the 2017 850's will be "only worth PENNIES on the resale market".
Please point me to some of those sleds.
I am interested in BUYING MORE of them.
I would be quite happy with having 2 more of these sleds in my trailer.
And to that end I DO PLAN ON SNOW CHECKING more of these sleds in February at the 2018 rollout.
As for the pennies comment, i am referring to the value of them next season when people have the option of a 2018 with all the bugs worked out and most importantly a stronger bulkhead. who in their right mind would buy a used 2017 with an eggshell bulkhead when they can buy a 2018 that you know will be rock solid? If i had one i would be trying to sell it immediately before next season. don't kidd yourself, this is a MAJOR flaw, not just a part that can be easily swapped and your good. you know the resale wont be pretty next season and beyond...unless of course you get lucky and find an unsuspecting newbie that doesn't know any better. This is why i believe its a good idea to push brp for answers- for the sake of the guys that made the investment in a 2017.
Perhaps we could compare this to the epic fail of the polaris 900 RMK with major crank/vibration problems. guys lost their *** on those sleds and could not give them away a year or two later. Polaris never did chit for the owners, other than some half assed updates as i recall unrelated to the crank and the vibration nightmare.
As for your dislike of my "delicate flower" comment and approach to handling this defect, we will have to agree to disagree on that. definitely not my approach. Personally, i choose to hold a company accountable if they put out a defective product and i happen to buy it. it is indeed possible to be forceful and respectful at the same time. Also depends how much $14 g's means to you. if you are swimming in cash, no biggie. if you worked your *** off for it, its a much bigger deal.
for those that think i'm just on here bashing for fun, you are incorrect. I had money down on an 850, i backed out and glad i did. i would not enjoy riding the sled thinking about the iffy bulkhead and whether i would be stranded that day if i hit something, i would feel like i had been "had". I am definitely snow checking a 2018 again though, looking forward to it. i'll bet a paycheck the bulkhead is beefed up even though brp likely wont advertise it.
hitting stuff is part of snowmobiling, early season, late season, low snowpack, big snowpack. Here in colorado we can have lots of snow, but there are still those wind scoured areas all season that once in a while have a landmine. or what if you catch a ski on the trailer, etc. the sled has to be able to take a decent hit, period. and the a-arms should be the failure point, not the bulkead, period. if that does not happen, which is the case here, the company f'ed up.
