Help…rear shock blown???

[wakeska813]

Help…rear shock blown???

I have a 2010 summit everest that I bought this year new, was out over the weekend and had noticed that the sled was sagging real bad and that when you lift on the back and let go it would drop 6-8" I then rode the sled to turn around and head back then noticed that all seemed to be fine. The local dealer told me that this happens when the shock warms up and that there is probley nothing they can fix. I'm new to snowmobiling and don't want to be taken for a ride from the dealer.

Is this true? Has this happen to anyone? Please help as I don't want my first season to be ruined by lies. Thanks for any and all help.

FYI that spring is not broken and we were on level ground when we noticed it and there was not a bunch of snow build up in the track. Thanks again guys!!!

 

[Tim Healy]

is sounds like it is blowen look at toms kit that could be your best bet

 

[highmark00700]

I would bet the rear shock needs serviced. My sled also did this when it was new in 09. I pulled the shock apart to rebuild it and it had almost no nitrogen in it from the factory. I put fresh oil and re-charged it and it fixed the problem.

 

[winter brew]

Normal....unless it's sitting on a flat floor it will likely sag quite a bit. Put a piece of 2x4 under the front of the rear skid and it will sag a lot like you describe....that's how it's supposed to work.
Not that the shock isn't bad, but the shock is not what holds up the skid, that is the springs job.
The X shocks are generally good for a season, 2 if you ride easy.

 

[TruckeeEP]

Probably normal

Have to agree with WinterBrew, I had the same issue last year where my XP seemed to be bottomed out on a ride. Noticed it in the parking lot at the start and then it seemed to be ok, and then parked in the middle of the ride seemed bottomed out again. Took out the shocks and they seemed to have a normal amount of pressure/dampening. Came to the conclusion that if not perfectly level or if there is some kind of track tension, it can collapse the rear suspension. I did end up getting some heavier torsion springs from Toms though, as this seemed like a typical upgrade. No snow, so no rides yet to test the heavy duty springs. You might want to check on level ground with the track relieved of any tension from going forward or reverse, but you are probably ok.

 

[Bendy]

Ahhh yes...

The sh#$y saggy rear skud suspension. Completely normal! Every ski-doo machine I've ever owned has done this. And I've had alot of doo's! Crank up the torsion springs to max, that will help until they weaken and break. Better yet go buy a Timbersled skid and be done with it!

 

[wakeska813]

thanks for the help guys!!! i love this site!!!

im going to take it in for warranty and deal with it till summer as thats when i make the money to do any upgrades, i get this may or may not be normal but seems to be that the shock is all f*&ked up. like i said there was NO rebound/pre-load on the shock even after clearing all the snow out and lifting it up and down a dozen or so times, seems like that would have fix it rather then me getting pissed and thrashing on it for a minute. stupid sled

appricate all the help from everyone!!!

 

[wakeska813]

really!?!?!?!?!

so just got back from the dealer and was told that there was nothing that they could doo...fine i understand but what i dont get...asked if they could take a look at it reguardless and i was told quote "if it happens again we will look into it...and i will put a note in the system" really glad that i bought a sled with a warranty since the dealer wont do what i ask, looks like it is going to happen again when i go out next

 

[TVC 15]

Food for thought. The springs hold the sled up, shocks just dampen energy (ie) bumps etc. Unless it's a float style shock it does not hold up the sled. A nitrogin charged shock when fully charged has a small amount of push to it.
Maybe about 30 to 50 lbs.

 

[Bendy]

Nothing they can do!

Seriously, thats the way those things are! My 2011 163" does the same thing and its only got 233 km on it. Their rear skid is the worst on the market! Every Ski-doo I have ever owned was like that and I've owned (10) skuds since '96 when they first made the move to the SC-10. I know, I know.... sucks!!!

 

[highmark00700]

After rebuilding my shocks and several of my friends shocks, It will fix this problem. I put fresh oil and set the IFP to the race manual specs, and charge the shock to 300 psi. It is amazing the difference it makes. My friends brand new sled did it with around 200 miles also, I rebuilt them and he said it rides better then it did when it was new. Also aftermarket shocks seem to fix this issue too. I agree it is very common and it sucks, but that doesn't mean you have to just deal with it (unless they are the non x model shocks, then you can't rebuild them).

 

[turbo800]

Seriously, thats the way those things are! My 2011 163" does the same thing and its only got 233 km on it. Their rear skid is the worst on the market! Every Ski-doo I have ever owned was like that and I've owned (10) skuds since '96 when they first made the move to the SC-10. I know, I know.... sucks!!!

My ZX or REV didn't do it. My '09 XP does. As a 180lb rider I've noticed the more spring preload on the makes a difference. My REV I could ride on 2-3 of the 4 total positions. My XP I have to crank it up to 3-4 of 5 total positions. More the preload the less the sag, it also rides notably stiffer though...

If you weigh over 200lbs, I would definitely buy heavier springs. Or better yet some Exit shocks through Zbroz.

 

[wakeska813]

its simply amazing that you get more help on a online fourm rather then the dealer...the thing that upsets me the most is that my concern wasnt addressed better yet i feel as my concern wasnt taken seriosly, all i wanted was the stupid thing looked at, i even asked after i was told that its normal to have them take a look at it, they didnt even have to touch it if they really didnt want to i just wanted to feel like i would be taken care of, especially given the fact that i never had been there before, im new to snowmobiling and that im sure BRP would have paid them to check out a warranty complaint and find NPF (no problem found).

i work in the big boy toy industry as well and we have customers who have complaints/concerns that i know is normal or "just the way it is" do i tell that to the customer who bought a 100k+ toy...NO we run it through the shop find NPF submit warranty for a 1/2 hour of labor and re-assure the customer that everything is ok and that there is nothing to be worried about. just really shocked at how i was just told "its normal" and pushed basically pushed out the door. if this is in deed a problem and not "just normal" and my brand new sled breaks 20+ miles in the woods oh you know someone is gonna get it, just feel like this all could have been avoided by simply saying/doing this:

service manager: "oh i see...well lets get it unloaded and checked in and we will look into it for you tomorrow, we have seen and heard of this before and it is a normal thing unfortunately but regaurdless lets look at it more in depth tomorrow to ensure you dont break down or get stuck in the mountains"

customer (me): "ok thanks sounds good that makes me feel a bit better that this maybe a normal thing...i really appricate you getting me in for this and taking a look at it"

MAN! that just made me feel better until i realized i was the one typing this and not being told this. after all the searching i did for the sled looks like i will have to search high and low for a good close dealer as my dealer i bought it from is about 3hrs away! SOB

 

[Matte Murder]

Where do you live? What dealer are you using? You aren't tied to the that dealer just because you bought the sled there. Do you have any other dealer close enough to take it to. I have noticed that my 2012 X doesn't sag like my 2011 Summit. I just checked it the other day. It comes to rest at the top of the suspension, not 3" down. I run the torsion spring on 5, weigh 220 without gear.

 

[Bendy]

Exactly!

Non X model, you're F#$%ED. Nothing you can do to fix the prob unless you change the shock to an aftermarket!

 

[Bendy]

I feel your pain.

Yeah, my local dealership is the same way! "There is nothing we can do, its normal". Thats what they say about everything. Its a good thing their parts department makes up for what they lack in service. Then again the owner said he had more faith in me doing my own repairs than his mechanics. What does that tell you! (Not that I'm a sh$#y mechanic)

 

[wakeska813]

Where do you live? What dealer are you using? You aren't tied to the that dealer just because you bought the sled there. Do you have any other dealer close enough to take it to. I have noticed that my 2012 X doesn't sag like my 2011 Summit. I just checked it the other day. It comes to rest at the top of the suspension, not 3" down. I run the torsion spring on 5, weigh 220 without gear.

i live in kirkland wa but my sled stays in issaquah wa and i bought it from the great guys up at lifestyles honda but they are 3hrs away, i took it to the local dealer here in issaquah (so we all know who that is) and i was really suprised on how it all went down since alot of people speak so highly of them, should have listened to my dad and not waste my time with them, would have saved alot of frustration. talked to Willy at Xtreme Motorworks in Preston wa and he went into depth about what is going on and how i could test it to see what exactly is going on with my sled, great guy talked sled for close to 30mins and i will be taking it there for any and all sled needs even offered to call the doo dealers that he deals with and get me taking care of reguardless of the complaint, local dealer here didnt even want me to unload it, not inpressed by them, wont deal with them at all anymore im DONE with them down there wont even buy anything from there anymore

 

[winter brew]

Next time it happens, move the sled to a different spot....it is likely normal and if you change the ground under the sled you will also change how the suspension sets. Flat floor (trailer or garage) is really the only place to judge suspension set/sag/or whatever you want to call it. Have seen them with the rear bumper on the snow...lift it up and it falls back down with zero resistance, which is normal if there is a bump under the front of the rear skid.

 

[Bendy]

Yeah!

If your ski's are up higher on a hump after really pounding 'er hard she'll be sagged right out! You'll pick up the back, let go and she'll just drop back down like a rock! I'm tell'in ya, its normal.

 

[wakeska813]

Next time it happens, move the sled to a different spot....it is likely normal and if you change the ground under the sled you will also change how the suspension sets. Flat floor (trailer or garage) is really the only place to judge suspension set/sag/or whatever you want to call it. Have seen them with the rear bumper on the snow...lift it up and it falls back down with zero resistance, which is normal if there is a bump under the front of the rear skid.

yup just tested it and it is doing what it was up in the hills, crazy that i have to do this, seems like the dealer could have done this while i was there rather then me posting this, calling other sled heads and calling other dealers/shops. like i said before i talked with Willy at Xtreme Motorworks this morning and he instructed me on what to do to replicate what was going on and now i feel better with all the help from everyone on here as well as Willy from Xtreme, really appricate it all guys and from my experiance i would have to say that i will NOT be returning to I-90 Motorsports, its sad to see how many people are getting bad experiances with the dealers and seems as if they should all start giving us a service manual with our sleds since it seems as if were all being told that its better if we just fix our own sleds even if its under warranty.

come on BRP lets fix this!!!