Pretty floored that anyone from a manufacturer would make that statement. That just sounds like it could get you (them) in really hot water. I could see offering $ off the purchase of a new unit period, or just trying to deny all responsibility...but to hinge it on whether insurance is involved or not? WeirdOh, they did offer 2,000 off IF I don't file an insurance claim, whoopi.
I thought that also and she then tried to bill it as good will. Good will??? My sled with a year and a half warranty left still worth X burns up and your offering 2 grand? More insulting than anything. Plus what difference does it make on say a snowcheck 2020 where I got the money from. It seems to me she is really covering herself, Doo, thinking the insurance company may get their money back out of them and that's all the money they want to be out.Pretty floored that anyone from a manufacturer would make that statement. That just sounds like it could get you (them) in really hot water. I could see offering $ off the purchase of a new unit period, or just trying to deny all responsibility...but to hinge it on whether insurance is involved or not? Weird
The person I was talking to that told me case closed is a supervisor. I was moved up to her from the regular CS person when I protested their can claim.Casey bypass CS reps and get a supervisor/higher up person. That's what I did on my POS that won't run Poo.......still took months.
Well persistence really does pay off. After multiple phone calls and wrangling I am happy to say that Skidoo stepped up and did the right thing. They are giving 8G's towards a new sled and because of this, I was shopping an Alpha, I will be sticking with Doo in the foreseeable future... unless the new one catches fire too.
Oh man don't jinx me. Maybe I should mount a fire extinguisher on the tunnel lolFixed it for you! Just Kidding, great to hear they made you a happy customer. Sounded pretty rough at first and snowmobiles that burst into flames could have cost them a whole lot more.
Enjoy your new sled!
Had 2100'ish miles so 8 is probably more than I could have sold for BUT yes, I certainly feel they could have just offered up a sled, maybe I pay a little for the exact one I want, and they are still just out cost and not worried about profit. I certainly hadn't planned on putting out cash for a new one this year.Glad you're happy with the outcome, but wtf Ski doo?
I mean are they loosing their arse on burned up sleds (doubt it) or literally trying to cheap out by basically paying your insurance claim amount? 8g for a 2 year old sled sounds about right. But wth, I bet it only costs them 8g or so to give you a new one and have a happy customer that talks good about their company...
I was going to if I couldn't get money from Skidoo but I felt this was something Doo should cover plus you never know if you may have to claim something else and we all know insurance loved to raise rates. If you mean getting money from Doo AND claiming insurance I'm not sure if that's insurance fraud or not but I believer it is. If you've been "made whole" by one entity then claiming the same thing from another I'm pretty sure doesn't fly. I'm no attorney but certainly want to avoid having to hire one.Why not claim it on insurance? Insurance won't make a sign a non disclosure agreement.
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