QD belt fell off, not broke... HELP!

Pro-8250 · Mar 31, 2013

I just took my sled in for the recent service bulletin that came out for the new torque specs and jack shaft check on the pro. Now that we traveled all the way from MN to CO to ride we get onto the trail and ride about 4 miles when I give my sled a little throttle on a hump along the trail and All of the sudden it revs high, and the power doesn't go to the track. I take off the side panel only to see my QD belt laying there off of the sprockets, but not broken. We managed to get it back on to the sled but it would work itself about half way off of the sprockets in a matter of 20 feet, then it's stayed there enough for me to limp it back. Any suggestions? I think the dealer messed something up. Maybe put it on backwards? I don't know, I've never heard of this happening.

raptobob · Mar 31, 2013

Is your driveshaft coming apart?

Pro-8250 · Mar 31, 2013

No, the drive shaft looks fine.

akrevrider · Mar 31, 2013

Remove & re-install both QD sprockets

After reading your post & looking at my Pro's QD under what you described here is what I recommend doing.

Remove & re-install both QD sprockets making sure they are fully seated.

Install a new QD belt after doing this & ask your dealer to replace it under warranty.

When the Techs removed the sprockets for inspection they may have gotten them out of synch or installed the belt backwards IMO.

PaulAnd · Mar 31, 2013

Sounds like pulleys are installed backwards, should be a lip on the outside of pulley to hold belt on

winter brew · Mar 31, 2013

Sunds like they put the upper sprocket on backwards....lip should be to the outside.???

paulharris · Mar 31, 2013

hard to believe a polaris dealer would be stupid enough to put the pulley on backwards, but that is the only thing that makes sense. there is no way that belt is coming off if the lip is on the outside.

which polaris dealer is it so everyone knows not to go there?

Pro-8250 · Apr 1, 2013

Yes, after looking at it again we realized the top sprocket was out on backwards by the dealer, even though there are stamperd letters on the one side reading "this side out". We're lucky some people at the lodge had the tools to reinstall it, but we still lost out on a day of riding!! The dealer was hilltop sports in hill city, MN. They'll here from us when we get back to MN! Absolutely ridiculous

mountainhorse · Apr 1, 2013

That belt is ruined from the process of working off the pulleys.

richracer1 · Apr 1, 2013

Pro-8250 said:
Yes, after looking at it again we realized the top sprocket was out on backwards by the dealer, even though there are stamperd letters on the one side reading "this side out". We're lucky some people at the lodge had the tools to reinstall it, but we still lost out on a day of riding!! The dealer was hilltop sports in hill city, MN. They'll here from us when we get back to MN! Absolutely ridiculous

I hope you took some pictures of it before you removed and correctly installed the upper pulley. As they say, a picture is worth a 1000 words.

Pro-8250 · Apr 1, 2013

Yes, we took plenty of pictures! And I can tell the belt got wrecked. I'm sure it won't be a problem getting it replaced at no charge. They have had great customer service with us and this is the first time anything has happened from them. Still no excuses

jdw1 · Apr 1, 2013

Sorry to hear you are having issues, I am sure Harlan will take good care of you.
I was just at Hill Top on Friday exchanging the voltage regulator i got last weekend on our saddle bagging trip that malfunctioned.

Hope everything else goes good for you Pro, wish i was there with you!
I got the call today to go back to work next week, earliest that i have ever started in the spring! I hope this is a good year for work!

Be safe out there brother!

PS. how is the snow? Film at 11:00?

rmscustom · Apr 1, 2013

Such an easy mistake to make yet so stupid... It scares me to have the dealer work on mine.

mountainhorse · Apr 1, 2013

As a mechanic over the years ... I've done some pretty forgetful things....WAAAAAAAY worse than this.... Expensive lessons in ADD management.

.

snowman80 · Apr 1, 2013

rmscustom said:
Such an easy mistake to make yet so stupid... It scares me to have the dealer work on mine.

If you can't trust your dealer to work on your sled, you need a new dealer. Another thing to remember is they're only human and should be allowed to make a mistake just like everybody else. I understand that it would suck to have them make the mistake on your sled but sh$& happens every once in awhile.

rmscustom · Apr 2, 2013

snowman80 said:
If you can't trust your dealer to work on your sled, you need a new dealer. Another thing to remember is they're only human and should be allowed to make a mistake just like everybody else. I understand that it would suck to have them make the mistake on your sled but sh$& happens every once in awhile.

My dealer has been great to me but I quarantee that I care more about the way things are done on my sled than his techs do. Thats why I prefer to do things myself because my riding time, vacations and safety depend on that sled being reliable. Plus when I do have problems I already know the sled in and out.

winter brew · Apr 2, 2013

Just a general comment....I rarely take my sled to a dealer, warranty work would be the only reason. As I think back the last couple years about when myself and those I ride with have taken their sled in for warranty issues, I don't believe there has been even ONE occasion where the work was done correctly. EVERY time there was some little thing overlooked....a plug left undone, airbox not connected (XM), wires routed incorrectly. Even the reputable dealers seem to be rushing and overlooking the little things. When you pick up your sled and the check engine light is on, you know they didn't check their work. I feel your frustration.

Ken Climb · Apr 4, 2013

mountainhorse said:
That belt is ruined from the process of working off the pulleys.

You can tell this without seeing it? We should rename you chris angel

I did this 500 miles ago, so far so good with my belt.

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QD belt fell off, not broke... HELP!

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