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Before you start you review, ask yourself, did I get special treatment because of my position on this forum? Would Evo offer to fly out to help the average Viper owner that might be having issues installing this kit.
Rich, I can tell you that Jim would likely fly out to help someone who is having an issue with the install and therefore dragging Evolution through the mud. He knows his kit works and works well. Possibly installation is not the breeze it should be yet, but when it is correctly installed it works.
I personally specifically flew to Steamboat this fall to install a 1100T kit for a customer. Jim was going to install it when he was there over thanksgiving but he was busy so he paid me to go instead. This is the level of service that you can expect from Evolution. He cares about each and every kit he sells and knows that happy customers are important. The installation is a huge part of the sled working right. Attention to fine details will make the install.