Polaris Industries Cares

PaulAnd · Dec 17, 2018

Just thought I would get this started
We have 1 in the Doo section

It would be cool to see them respond
To ease some fears
And clear some things up

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XFIRE800 · Dec 17, 2018

What?

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Dogmeat · Dec 17, 2018

You mean like, cares about whales and dolphins, riding areas being shut down, cuddling in general, what?

Big10inch · Dec 17, 2018

Too bad they don't really care... but good luck with the thread. First they start making a big deal about the 850, then they make a big deal about snow checks. Then they screw up deliveries on a bunch of snow checks, you know, because they "care". After all that hype it turns out the 850 motors, examined by one of the best builder in the business, may have been delivered with serious flaws. Then consider that this is FAR from the first time they have delivered crap motors in new sleds.

I had three in a row recently, two of the three had serious issues. SUPER happy I went back to Cat.

oscar · Dec 17, 2018

About the $?

Big10inch · Dec 17, 2018

Dogmeat said:
You mean like, cares about whales and dolphins, riding areas being shut down, cuddling in general, what?

Probably just dolphins and cuddling....

Wax · Dec 17, 2018

It would be nice to get the information on the 850 issues to Polaris engineers and get their thoughts, or maybe a Polaris rep that could pass on the info. But with all large companies, that is difficult at best.

If these issues continue to come up the dealers will have a service letter of some sort I would think. That doesn’t help the ones with issues and have waited for this awesome 850 they are throwing out there.

The selling prices for 2017 and 2018 used/new sleds just went up a few dollars.

jptbay · Dec 17, 2018

#polaris @polaris

Latitude 62 · Dec 17, 2018

I think the Dealers and maybe even some regional reps may care, but, beyond that you would need to be a major share holder to get a response.

GoBigParts · Dec 18, 2018

I am sure they are Lurking. Due to competition and security of intellectual property I am sure they are not allowed to post so anyone would know they work for Polaris.

Don"t Forget that Polaris is a large corporation with share holders. They have a bottom line that has to look good for investors. Do they want great products and want to be number 1 in their segment. Of course they do. But at the end of the day it is still a big corporation with a lot of red tape in the way.

XFIRE800 · Dec 18, 2018

So does the CEO of Ford call you guys every time you buy a pickup or have a service call on one? This is ****ing retarded. Polaris sees issues with sleds through their warranty department. They also see peoples complaints and complements on here. It is asinine to think otherwise. Pay attention to changes on sleds, marketing campaigns, etc. They are geared towards ideas directly addressed on this forum. I realize Trump tweets at you every day, but most leaders are smart enough not to get into pissing matches with their followers.

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XFIRE800 · Dec 18, 2018

GoBigParts said:
I am sure they are Lurking. Due to competition and security of intellectual property I am sure they are not allowed to post so anyone would know they work for Polaris.

Don"t Forget that Polaris is a large corporation with share holders. They have a bottom line that has to look good for investors. Do they want great products and want to be number 1 in their segment. Of course they do. But at the end of the day it is still a big corporation with a lot of red tape in the way.

Bingo.

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bonecote · Dec 18, 2018

GoBigParts said:
I am sure they are Lurking. Due to competition and security of intellectual property I am sure they are not allowed to post so anyone would know they work for Polaris.

Don"t Forget that Polaris is a large corporation with share holders. They have a bottom line that has to look good for investors. Do they want great products and want to be number 1 in their segment. Of course they do. But at the end of the day it is still a big corporation with a lot of red tape in the way.

As far as I know every snowmobile manufacturer is a large corporation with shareholders with a profit in mind. You probably know as an entrepreneur that (long term) profit comes with customer satisfaction and that the companies that think short term profit usually don’t last very long.

XFIRE800 · Dec 18, 2018

bonecote said:
As far as I know every snowmobile manufacturer is a large corporation with shareholders with a profit in mind. You probably know as an entrepreneur that (long term) profit comes with customer satisfaction and that the companies that think short term profit usually don’t last very long.

When you have an issue with your government do you call Donald Trump or do you speak with local representatives?

If you have issues talk to your dealer. They are your support staff, communication link, and service department.

Long term profit is prioritized by these corporations by employing a long term dealer network to support their customers and keep them satisfied.

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2XM3 · Dec 18, 2018

well they probably don't care about motors, umm 900, dragon 800, early pro can't tell ya how many pistons we put in along with a few blocks and cranks. Polaris response ? uhg motor broke, clearance good at .015 inch...normal no warranty.....

GoBigParts · Dec 18, 2018

bonecote said:
As far as I know every snowmobile manufacturer is a large corporation with shareholders with a profit in mind. You probably know as an entrepreneur that (long term) profit comes with customer satisfaction and that the companies that think short term profit usually don’t last very long.

And all have had their issues and quality problems. Quality and customer satisfaction is always important but doesn't always come out that way at the end or to every customer. It's a lot easier to control with a small business than a large public company.

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JJ_0909 · Dec 18, 2018

Are you guys serious?! Lol. This borders on full on narcissism and/or delusion to think Polaris is going to chime into an ever less relevant forum on an issue that may or may not be real in the first place.

Polaris is a publicly traded company. My day job revolves around qualitative financial analysis (fancy talk for "I'm a news analyst for US equities").

Quite literally Polaris could get in trouble with the SEC if they disclosed something here and failed to put it into an 8-K filing (if deemed material). Now this being material is very unlikely. In fact, they probably haven't even aggregated the number of failures in full yet as those have to be investigated on a case by case basis.

Everyone just needs to calm down. Go ride their sled and have some fun.

As a guy who once upon a time had a medical issue that I incessantly researched online (and was convinced I was doomed) one thing we all fail to realize is there is an intrinsic bias to the way people post online...

The motives are either to...

1) Learn or have a bit of a debate (which is a form of learning - and seems less prevalent in these ideologue-ish times)

2) Complain about something that is wrong. Put another way, if your sled is running awesome, you are a lot less likely to jump online and go "HEY EVERYONE, LOOK AT ME, MY SLED IS AWWWEESSSOMMME!" - on the contrary, if you are out for a few weeks/month, you absolutely will go online and go "UH OH!"

This is the "exaggeration of the internet" - and when you fail to recogonize that the internet does not in fact represent the full sample size, it can be easy to be *certain* of something that is anything but...

/sweet blog post.

XFIRE800 · Dec 18, 2018

2XM3 said:
well they probably don't care about motors, umm 900, dragon 800, early pro can't tell ya how many pistons we put in along with a few blocks and cranks. Polaris response ? uhg motor broke, clearance good at .015 inch...normal no warranty.....

You're right.

Polaris hasn't improved their engines since then....

Polaris hasn't tried to reassure us that they have more rigorous testing procedure than they did in the past....

Polaris hasn't gone with a 4 year engine warranty showing their faith in the new 850....

Polaris hasn't focused on listening to what WE want in a sled and taken major steps into making that a reality over the years.....

You sir, are living in the past while also trying to predict the future.

2XM3 · Dec 18, 2018

XFIRE800 said:
You're right.

Polaris hasn't improved their engines since then....

Polaris hasn't tried to reassure us that they have more rigorous testing procedure than they did in the past....

Polaris hasn't gone with a 4 year engine warranty showing their faith in the new 850....

Polaris hasn't focused on listening to what WE want in a sled and taken major steps into making that a reality over the years.....

You sir, are living in the past while also trying to predict the future.

Sorry i've been building engines for 35+ years and some of the total **** they sell in new sleds is HORRID...and yeah I ride one as well as own there stock..... i'm not even getting into cooling, electronics,belt drives, a-arms etc etc

JJ_0909 · Dec 18, 2018

2XM3 said:
Sorry i've been building engines for 35+ years and some of the total **** they sell in new sleds is HORRID...and yeah I ride one as well as own there stock..... i'm not even getting into cooling, electronics,belt drives, a-arms etc etc

...so what do you expect them to do, keeping costs under $15K, for a vehicle that can go where no other on-land vehicle can go in the winter? You call it "****", I call it a marvel of modern capitalism. Be realistic dude. You get so.much.technology. for the money its crazy. Polaris has an operating margin of 8.4%. This means they are either incredibly poorly managed or you are asking for far more out of a $10-15K machine than is humanly possible in 2018.

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