No heated grips???

My heated grips on my 05 800 summit don't work. I used a test light and I have power to the grip with the heated grip switch on and when the switch is turned off the light on my tester turns off. I called my dealer and told them that I thought that my elements are bad and they told me that it was rare that BOTH grips and thumb warmer elements to go belly up at the same time. What next?? Do I need to measure the resistance with an Ohm meter, if so what should it read?? I was thinking about hardwiring the grips to bypass the plug on the handlebars, would this help with anything?? I dunno, I dont want to go buy a new set of elements without checking other possibilities, what are my options??

Thanks,
Jake

I dont have a multimeter on hand.........I need to just go buy one. But I get enough voltage to light up the test light at the plug and all of the way until the wire dissapears under the grip. I need to look into it more. Anybody else got anything?? Where is the ground connection at?????????????