Beware of First place parts

clharris · Jan 3, 2014

Phones don't work!!!!!!!!!!!!!!!!!!!

They haven't been answering their phones or emails for a few weeks,always have had good luck with them in the past

TheHardWay · Jan 3, 2014

Closed for the holidays???

Bigrock33 · Jan 3, 2014

clharris said:
They haven't been answering their phones or emails for a few weeks,always have had good luck with them in the past

Kind of a misleading title IMO. Probably should find out first before "beware". I have never had a problem with them and your title insinuates that there is something wrong with them - just don't think that is fair to put that title out there.

Mafesto · Jan 3, 2014

You have no need to worry when dealing with them.

christopher · Jan 3, 2014

clharris said:
They haven't been answering their phones or emails for a few weeks,always have had good luck with them in the past

ZERO CAUSE FOR CONCERN.
These guys are VERY reputable!

Kd2006 · Jan 4, 2014

I have been able to get ahold of them when I send an email through their website. Always a quick and prompt reply. And their Facebook page is always up to date

travydog · Jan 4, 2014

Same here ive bought thousands of dollars woth of stuff from them and never once had any problem with them. I will still do business with them!!

greencat900 · Jan 4, 2014

Both my brother and I placed separate orders with them on dec 2nd. They haven't shipped either of our orders and they just barely got back to my brothers emails. They have not responded to any of my several emails and phone calls. I trust that they will fill the order eventually but not getting back for a month is not acceptable to me.

greencat900 · Jan 7, 2014

They finally shipped my order out. They emailed me back on the 31st (so almost a month later) but it went to my junk mail. They have shipped everything now so hopefully everything arrives well.

polhiker · Jan 11, 2014

greencat900 said:
They finally shipped my order out. They emailed me back on the 31st (so almost a month later) but it went to my junk mail. They have shipped everything now so hopefully everything arrives well.

had awesome customer service with them,just sent back a coat that was to big they called me right away to confirm everything.great people

2Huskies · Jan 15, 2014

Always had very good experience when dealing with these guys!

Sickbuild · Jan 17, 2014

Lastplaceparts

Quote:
Originally Posted by clharris
They haven't been answering their phones or emails for a few weeks,always have had good luck with them in the past
ZERO CAUSE FOR CONCERN.
These guys are VERY reputable!

I am one that respects and generally loves to read Christopher posts. I don't know if you get a cut or special discount from them but they are crap to deal with. I was very concerned ! Many problems there. I didn't list all either on my other post.

moonshiner · Jan 18, 2014

I have had nothing but good service from them.

2Huskies · Jan 18, 2014

It's the truth! They are wonderful to work with. I'm sure if you let them know what happened to you or if you're still having issues they will be more than happy to help you!

Flatlander78 · Jan 21, 2014

I also had an order around Christmas that took longer to ship and it also took awhile for them to answer my email inquiry. My order arrived the day I was leaving for a trip so in the nick of time. Being a small business as many of these companies are its understandable that there may be delays around Christmas due to increased sales and your employees wanting time off to be with their families. I have always had great service from First Place Parts and will continue to give them my business. People should stop and think about the circumstances before putting a company down for the rare occasion in which they didn't get your order out right away. As I said First Place Parts has always been good to me and they will continue to get my business.

christopher · Jan 21, 2014

Sickbuild said:
I am one that respects and generally loves to read Christopher posts. I don't know if you get a cut or special discount from them but they are crap to deal with. I was very concerned ! Many problems there. I didn't list all either on my other post.

Before I started working here at SnoWest I was a customer of FirstPlaceParts. I first met them at the SnowShow in Salt Lake City.
I have ZERO business affiliation with them, just a customer like everyone else.

My experience has been nothing but good and I am sorry to hear you have had less than excellent service from them.

Sickbuild · Jan 22, 2014

It's fine, I was joking about the Christopher getting a kickback theory. But it is what it is. I guess maybe they had bad month or so for them. It just sure made it a hassle just for a pair of boot to get returned etc. Thanks Ryan

TheHardWay · Jan 22, 2014

I'll just go ahead and leave this here, ya know, just to stir the pot...

Sent from my iPhone using Tapatalk

elvi · Jan 22, 2014

Has anybody had luck lately receiving shipments? I'm still waiting on an order from DEC 9 that showed would ship by the 20th. Several calls and emails but no response?

line8 · Jan 22, 2014

elvi said:
Has anybody had luck lately receiving shipments? I'm still waiting on an order from DEC 9 that showed would ship by the 20th. Several calls and emails but no response?

Not sure what you ordered but I was told goggles won't ship out till after the 31st because they are waiting to receive their shipments.

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