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Lol dude don't even go there. I have been ultra patient and respectful but it's been a one way street. And it's a second year product, not first. I wanted to give these kids every benefit of the doubt but they are choosing a path of dishonesty and disrespect. Unless you've had first hand experience with them you might not be in a position to comment. The 10$ shipping is just an insult because it is such a small petty thing. I can afford it, I just don't feel like I should have to. Understand? I don't care what Polaris and cat do. If they treat their customers like **** then I don't think that's right either. It's not rocket science. Until they make any attempt to make things right on my kit by sending me something that keeps the ski attached and not bent, keeps the rubber things in the shock, keeps the track from dismounting itself, keeps the track tensioner from slipping, keeps the tunnel from disassembling and keeps the real slider from eating itself I'm gonna keep "whining".Does Polaris, Cat, Yamaha, Skidoo send you all the parts needed for every years sleds updates.
If you can't handle a first year product don't buy it! I for one give props to a company for trying something out of the box. They didn't just change a thing or two they tried something totally different. If you cant afford to pay the $10 for shipping advancing parts for your kit then maybe you shouldn't be in this sport.
Quit whining!!!!!! Maybe if you treat people with respect they will treat you with respect back.