I had a failure on a new FXR jacket bought through Firstplaceparts. Immediately emailed them following my first ride. No response.
---------- Forwarded message ----------
From: Patrick
Date: Wed, Dec 31, 2014 at 11:25 AM
Subject: Jacket snap failure
To: First Place Parts--Shipping <carrie@anysunglasses.com>
Hey guys,
I was able to get my first ride in with my new FXR outfit. I really enjoyed everything, except for the snap at the bottom of the jacket pulled out, rendering the closure useless. I'm pretty surprised that it would fail during the first use.
Attached is a picture, hopefully you can see where the failure is. What are my options? The snow is finally building around here and I'd hate to give up the coat for a exchange/repair.
Thanks!
It's the item:
FXR-15106.70113 FXR MISSION X JACKET: L BLK/HIVIS
Web order: 141307
Invoice: 93690
---------- Forwarded message ----------
From: Patrick
Date: Wed, Dec 31, 2014 at 11:25 AM
Subject: Jacket snap failure
To: First Place Parts--Shipping <carrie@anysunglasses.com>
Hey guys,
I was able to get my first ride in with my new FXR outfit. I really enjoyed everything, except for the snap at the bottom of the jacket pulled out, rendering the closure useless. I'm pretty surprised that it would fail during the first use.
Attached is a picture, hopefully you can see where the failure is. What are my options? The snow is finally building around here and I'd hate to give up the coat for a exchange/repair.
Thanks!
It's the item:
FXR-15106.70113 FXR MISSION X JACKET: L BLK/HIVIS
Web order: 141307
Invoice: 93690
