Klim boots

T

Thunderr

Free Member

Nov 27, 2007

13

0

1

• Mar 19, 2008

• #1

Hey everyone, me and a buddy each bought a pair of Adrenaline boots at the snow show here in Calgary. I really liked these boots, when it was cold out our feet were both warm and dry. Now that it's warm out our feet (espcially the left) are soaked. I think it was Walt Healy's display where they had the boot partially submerged stating they were waterproof. My questions are 1anyone else experiencing this? and 2 Do you think Klim will do anything about it. I haven't spoken with Walt healy yet to see what they have to say about it yet....

Thanks
Chris

 

A

arcticsledhead

Free Member

Dec 20, 2007

13

0

1

Gypsum, Colorado

• Mar 19, 2008

• #2

Klim Boots

I have the same problem with my boots; I am going to send them back. In the past Klim has been great to work with, I have returned 2 pairs of gloves with no problems. The only thing you need to do is call them for a RA #, they will give to right over the phone, send them in, and within week or so, and I had my new gloves.

Here is the phone number 208-552-7433

Good luck

 

B

bcoutdoor

Free Member

Mar 5, 2008

96

6

8

BC

• Mar 26, 2008

• #3

ya, mine started that too. I was wondering if I was alone in this. Thanks.

 

whitefish

Well-known member

Lifetime Membership

Nov 26, 2007

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54

Kent WA

• Mar 26, 2008

• #4

Same here. Dipped them in the sink and leaked within a minute. They are in the mail as we speak.

 

whitefish

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Kent WA

• Apr 3, 2008

• #5

Update. New boots arrived today. Love the Klim service. It is as good as it gets. Will see how this pair holds up.

 

S

SilverGriz

Well-known member

Oct 22, 2004

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Hayden, ID

• Apr 3, 2008

• #6

whitefish said:

Update. New boots arrived today. Love the Klim service. It is as good as it gets. Will see how this pair holds up.

Click to expand...

Speaking of great service...I have received my replacement clicker yesterday. Thanks for taking care of me whitefish. I would recommend you to anyone.

 

whitefish

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Kent WA

• Apr 3, 2008

• #7

No worries. Wouldn't think twice about taking care of a customer. Thanks for your biz.

 

S

sled-fiend

Well-known member

Nov 27, 2006

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Victoria, BC

www.raintek.ca

• Apr 6, 2008

• #8

same syndrome

My Adrenalines are doing the exact same thing, guess I'm not the only one Do they pay the shipping on the returns?

 

S

SilverGriz

Well-known member

Oct 22, 2004

2,464

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Hayden, ID

• Apr 17, 2008

• #9

Call Klim and they will supply you with a warranty case number. Ship the boots back with the case number on the outside of the box. You will be responsible for the shipping. I can tell you from recent personal experience they their customer service and warranty dept are top notch. Here is their contact information from the website.

USA -- KLIM
3753 East County Line Rd.
Rigby, Idaho 83442
P: 208.552.7433

Canada -- DCI
P.O Box 356, 151 N. Center St.
Magrath, AB T0K 1J0
P: 403.758.6600