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Hi,my name is Trevor , I run a small shop in Athabasca, Alberta. I been running the rev xp since 2008, also have lots of happy customers that run xps which i have worked on. Been dealing with Art from Engine Tech, Joe from the Rev Zone, Jared from ARP. All these guys have awesome products that work, without them i wouldnt be building sleds. I have been build sled for my self and friends for years now, but only in the last two as a business. But this isnt my only business, I have been building trucks for the last six years, and still doing it. Trucks that are in mags like diesel world. I builded a good name in the business from customer service, and making it right for the customer, cause they are the one who put the food on the table. Sorry about the story, just want people to have a background of me. This is only my second post on this forum, I use it more for info, then putting my two cents in. So to the point, I have rode 500hp apexs, 860 big bores, etc.... but never rode a two stroke turboed, so that was my misson for this riding season. Also to give customers another choice for power adders. So I started looking at what turbo kits where out for the xp. I seen that Turbo Performance, R&D custom turbo werx and Boost Werx all had a kit. Decide that the garrett turbo is what I want to try. I contacted Dave H. from R&D custom turbo werx, had about a two hour call with him. After the phone call, felt that he had a good product and was ordering one kit to test on my sled then become a canadian dealer for his kits. I talked with Dave numerous times after, about set-ups and or mods. I send him two spare 800r heads laying around for him to test with, which only took three days with regular mail. About the second week in November send Dave my carbs along with via paypal money in full for a turbo kit. I know he only ask for half, but me as a business owner I didnt feel it was right to put him out the money as I was getting my kit at a dealer price. I talked with Dave a couple more times after to ensure he receive the money and carbs. He said he was waiting on parts which is the name of the game, so I was fine with that, 4 weeks go by and still no turbo kit. Harder to get a hold of Dave. So write him a private msg, "boom" get a call. Still no TURBO but was get one rush that day, and all other parts where boxed ready to go. Another two weeks go by, still no TURBO and harder to get DAVE on the phone, so I put my first post on this forum. Buyer Beware! Got a phone call! woo... Got a different story, but was going to get a call back in the am, with answer what was up. So I guess you can figure out no call this morning. But theres more..... The short time I had the Buyer Beware post up, boy did I get lots of pm msgs.
ex:
"Same boat man. I have thought about doing the same thing you are doing with the thread. But I didn't want to piss Dave off.
Currently I have been trying to get my money and carbs back for a week and a half now.
I was told two weeks also. I sent him my full payment and my carbs on the 21st of Nov.
I have called him twice a day since the 13th of dec. and only talked to him once. Left voice mail and sent him pm's on here. He posted on here like 9 times a day for a while and still never answered an email.
Two other guys in our boat have e mailed me, telling me to hang in there. With the long wait, no contact, and I felt the smartest thing to do was try and get my money back.
But that is tough when dude will not pick up the phone."
"Trevor,
You are not alone on this!! just want you to know that I help Turbo Performance out down here in the Rockies and they have kits ready to ship today. I am the one that posted the XP 800 video and that sled now has 700 miles on it already and still running great. Just giving you an option."
"What was the thead about? did u send money to Dave and r waiting for a turbo?"
"hmmmm...i also sent half the money for a kit in early Dec and have recieved nothing....waiting patiently tho...let me know how you make out."
"Hey hows it going? Just a question, i must have missed your last thread you deleted, but am wandering what it was about. I see you out of athabasca, I am In lloydminster, anyway seems like you were dealing with Dave H. just wandering cause i am also and have been waiting for a turbo"
"**** **** he had my carbs since june, and payment, finally got my carbs back two weeks ago, has been saying he was shipping my kit since aug"
So these is all info for guys looking for Xp turbo kits. Probably which one not to buy. I know Im not alone with this, but as a business owner I need to have product for my customers, or the customers go somewhere else. Just curious what Dave is doing with the money, or why kits ordered in june are out yet. Or why you would still tell people two weeks know that you couldnt produce a product. I see there lots of bad talk about which kit is better. But any kit is better then no carbs or money. Dave I hope you the best with you business, but dude you got lots to learn. Sorry about the long winded thread, but I feel this may help get some return calls, even return money that belongs to people that just want to ride there sled.
Thank you for your time.
Trevor.
P.S Dave I glad your riding your sled this weekend in Cooke, to bad for the paying customers waiting to ride. I do expect a call or email with a tracking number for my carbs, and a email from paypal with my cash.
ex:
"Same boat man. I have thought about doing the same thing you are doing with the thread. But I didn't want to piss Dave off.
Currently I have been trying to get my money and carbs back for a week and a half now.
I was told two weeks also. I sent him my full payment and my carbs on the 21st of Nov.
I have called him twice a day since the 13th of dec. and only talked to him once. Left voice mail and sent him pm's on here. He posted on here like 9 times a day for a while and still never answered an email.
Two other guys in our boat have e mailed me, telling me to hang in there. With the long wait, no contact, and I felt the smartest thing to do was try and get my money back.
But that is tough when dude will not pick up the phone."
"Trevor,
You are not alone on this!! just want you to know that I help Turbo Performance out down here in the Rockies and they have kits ready to ship today. I am the one that posted the XP 800 video and that sled now has 700 miles on it already and still running great. Just giving you an option."
"What was the thead about? did u send money to Dave and r waiting for a turbo?"
"hmmmm...i also sent half the money for a kit in early Dec and have recieved nothing....waiting patiently tho...let me know how you make out."
"Hey hows it going? Just a question, i must have missed your last thread you deleted, but am wandering what it was about. I see you out of athabasca, I am In lloydminster, anyway seems like you were dealing with Dave H. just wandering cause i am also and have been waiting for a turbo"
"**** **** he had my carbs since june, and payment, finally got my carbs back two weeks ago, has been saying he was shipping my kit since aug"
So these is all info for guys looking for Xp turbo kits. Probably which one not to buy. I know Im not alone with this, but as a business owner I need to have product for my customers, or the customers go somewhere else. Just curious what Dave is doing with the money, or why kits ordered in june are out yet. Or why you would still tell people two weeks know that you couldnt produce a product. I see there lots of bad talk about which kit is better. But any kit is better then no carbs or money. Dave I hope you the best with you business, but dude you got lots to learn. Sorry about the long winded thread, but I feel this may help get some return calls, even return money that belongs to people that just want to ride there sled.
Thank you for your time.
Trevor.
P.S Dave I glad your riding your sled this weekend in Cooke, to bad for the paying customers waiting to ride. I do expect a call or email with a tracking number for my carbs, and a email from paypal with my cash.
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