I got a response back today, it was a little vague but asked me to take my sled into the dealer for evaluation and to open a case. They made reference to "online input" in the email, and also left a message on my phone stating the same. I wonder if I would have gotten a response if I would not have posted here. I talked to my dealer, we did what they asked, now we wait. On a separate note, I started looking at Doos for next year, $15K for a 174 Summit or 154 narrow Freeride??????? Holy CRAP.