Michelle
I’ve have appreciated Michelle’s customer service very much over the years.
Last season I accidentally hit my buddy’s sled and severely damaged the left footwell area. Of course, it had to be his custom turbo sled in the middle of the season. Fortunately I didn’t hit his leg. This happened on a Saturday.
Michelle was contacted about the situation and a list of needed parts was given to her.
She immediately got on it, sourced the parts and expedited the shipping.
This allowed my buddy,who is an excellent sled technician and mechanic, to rebuild his sled in time for the next weekend’s riding.
Michelle’s dedication and attention to detail are not that easy to find these days. She gets it! So, I will continue to send my business her way.