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So in addition to needing a new motor at under 1000 miles, my primary had a bad roller about the same time. I brought the sled back right after the motor job and they told me it was the clutch and wanted ~$650 for the job. I just do not think that is right. I bought an expensive machine new from a dealer and paid extra for the promotional extended warranty. I did the work myself for the $250 worth of parts it looked like it needed. I thought I was very careful but just 200 miles later it is apparently in need of the same $650 rebuild, and that is the claimed reason the sled hasn't made over 7200 rpm since the new motor went in.
I took it back to them this time thinking I had the clutch fixed including a new spring and belt. The dealer told Polaris that I had worked on it so definitely no coverage. Again, what a crock. Because I don't feel like being raped by your dealer I do some work and now for sure it is my fault? I have been successfully wrenching on things with motors for decades. I think it should have been done the first time because it wore out prematurely. Are we now accepting 1000 mile motors and clutches that crap out as wear items? that is a pretty pathetic standard for a $13,000 machine with an extended warranty that Polaris can't even find? The dealer says they don't know who the warranty company is either? Well who paid for the motor job guys? Neither side knows?
It is just a freak show. I told them to button it up I would come and get it and make other arrangements. I go out of my way to spend money at this dealer. I recommended my buddy to them who bought a new sled from them. This is how they helped me out. I get it, by the book right, fair enough. Do not expect me back nor should you expect positive referrals.
So with a quick search I found a new primary for $483. All is should need is the spring and the weights fitted right?. I could get new weights if needed, and the spring only has 200 miles on it. Any tips or tricks to getting a new one set up and working?
I have ZERO faith that this will restore the sleds performance. Pretty sure it has several other issues yet unresolved. It needs done though, obviously. The dealer made no offer the go with the new one for less, probably couldn't get full mark up that way I guess.
Seems like the dealer and the manufacturer have both forgotten that the money only comes from the customer. Customers have lots of other choices in the market. Lose one or two and you will be fine. Make a habit if this like I think Polaris has and best of luck.
Anyway, end rant. Tips on fixing my clutch issue?
I took it back to them this time thinking I had the clutch fixed including a new spring and belt. The dealer told Polaris that I had worked on it so definitely no coverage. Again, what a crock. Because I don't feel like being raped by your dealer I do some work and now for sure it is my fault? I have been successfully wrenching on things with motors for decades. I think it should have been done the first time because it wore out prematurely. Are we now accepting 1000 mile motors and clutches that crap out as wear items? that is a pretty pathetic standard for a $13,000 machine with an extended warranty that Polaris can't even find? The dealer says they don't know who the warranty company is either? Well who paid for the motor job guys? Neither side knows?
It is just a freak show. I told them to button it up I would come and get it and make other arrangements. I go out of my way to spend money at this dealer. I recommended my buddy to them who bought a new sled from them. This is how they helped me out. I get it, by the book right, fair enough. Do not expect me back nor should you expect positive referrals.
So with a quick search I found a new primary for $483. All is should need is the spring and the weights fitted right?. I could get new weights if needed, and the spring only has 200 miles on it. Any tips or tricks to getting a new one set up and working?
I have ZERO faith that this will restore the sleds performance. Pretty sure it has several other issues yet unresolved. It needs done though, obviously. The dealer made no offer the go with the new one for less, probably couldn't get full mark up that way I guess.
Seems like the dealer and the manufacturer have both forgotten that the money only comes from the customer. Customers have lots of other choices in the market. Lose one or two and you will be fine. Make a habit if this like I think Polaris has and best of luck.
Anyway, end rant. Tips on fixing my clutch issue?