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Old 03-14-2019, 11:13 AM
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Default Fire

So as of today I got the official SCREW YOU from Skidoo concerning my still under warranty 2017 Summit X fire. After taking it up the ladder, and getting the case reopened after they tried to pull the aftermarket can BS, they are refusing to do anything because "we are unable to determine the cause of the fire". Oh, they did offer 2,000 off IF I don't file an insurance claim, whoopi.

May be an Alpha in my future.

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Old 03-14-2019, 11:21 AM
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Sounds like there's a story with more details that we all should hear.
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Old 03-14-2019, 11:26 AM
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Default

Was just out riding, the sled died. After about 4 pulls it smelled a little like gas. Approximately 2 pulls later boom. Had been out riding around 4 hours. There was no damage to the sled and no, the brake wasn't on.

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Old 03-14-2019, 11:30 AM
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Quote:
Originally Posted by kcj1317 View Post
Was just out riding, the sked died. After about 4 pulls out smelled a little line gas. Approximately 2 pulls later boom. Had been out riding around 4 hours. There was no damage to the sked and no, the brake wasn't on.

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So after 4 pulls on an eTec you smelled gas and kept pulling?

Did it usually take that many pulls to start that sled?
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Old 03-14-2019, 11:34 AM
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No it didn't but also didn't fathom that with no damage and running fine it would have an issue resulting in a fire.

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Old 03-14-2019, 11:52 AM
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Damn man, that sucks.

I wonder if your fuel line fell off the rail or something.
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Old 03-14-2019, 11:57 AM
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Quote:
Originally Posted by kidwoo View Post
Damn man, that sucks.



I wonder if your fuel line fell off the rail or something.
That's all I can think of. On 850 Mountain on FB a few others chimed in explaining that that had happened to theirs in one form or another, just didn't catch on fire.

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Old 03-14-2019, 12:06 PM
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I was there and witnessed it, totally sucked and long ride out doubled up. I would not be brand loyal after a sled under warranty left me far in the backcountry after catching on fire.
I don’t like brand bashing but treating a loyal customer like this is sad! Ski Doo, I hope you are listening as I will now tell everybody I know in the industry this story and how you screwed a loyal customer.
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Old 03-14-2019, 12:11 PM
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Casey, I hope your insurance company goes after them to offset the loss! Sorry to hear about Ski Doo not taking care of a loyal customer with a low mile high dollar sled under warranty that caught fire and potentially put you in a life threatening scenario.
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Old 03-14-2019, 12:14 PM
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Old 03-14-2019, 12:58 PM
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Old 03-14-2019, 01:24 PM
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Old 03-14-2019, 01:26 PM
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Old 03-14-2019, 01:30 PM
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Old 03-14-2019, 09:47 PM
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Old 03-14-2019, 09:53 PM
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Old 03-15-2019, 09:38 AM
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Old 03-15-2019, 10:00 AM
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Old 03-15-2019, 10:10 AM
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Old 03-15-2019, 10:26 AM
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Old 03-15-2019, 10:28 AM
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Old 03-15-2019, 10:38 AM
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Old 03-15-2019, 10:58 AM
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Old 03-15-2019, 11:35 AM
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Old 03-15-2019, 11:39 AM
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