You've posted a few times that you are not satisfied and that you have had "nothing but problems". So far, I have not received anything from you. If your dealership hasn't or won't help you, at least give me the opportunity. Feel free to call me and email me a couple of pics. I would like to see if we can do anything for you.
Call (208) 461-7776 or email me at
curtis@mirageinc.com.
Thanks Curtis
Hey Curtis, I just sold my mirage trailer. If I was to buy another trailer I would love to buy another Mirage. BUT, I would almost like to be there watching it being built to make sure I didn't have any issues like I did when I sent the trailer down to you to get fixed. I probably know of 5 trailers that had the same issue mine did, the header across the back broke right through on both sides and the back end of the trailer swaying like a mofo. is there a different method of doing this when your building trailers so you don't have these issues?? I would think that you having a bunch of trailers coming in for the same issues that Mirage would take a step back and redesign or redraw how things are being done so you don't have to take all these trailers back in to redo all this warranty work. Like I stated, this isn't a bash because I would love to buy another trailer. your trailers have some of the best features and finish that I have had, just the quality control and how they are built leaves something to be desired. I'm going to list below a couple of issues I had with my trailer just for future reference that you can look into to possibly keep an eye on. once again, not as a bash but to make a better trailer
1. I cut a hole in the wall to install a bigger furnace and some of the welds that I saw left me wondering what the rest of the trailer was like.
2. when I had another propane tank put on the trailer the shop that did the work called me and wanted to know if I wanted the onboard fuel tank rebolted to the frame as it was sitting on the axles. I told them it's supposed to be sitting above the axles, and when they told me the tank bolts had come out and it was actually sitting on the axles I was horrified. this trailer was only 7 months old at the time.
3. use a better insulation from the start. if the cost goes up more at the beginning, not a big deal. would be great to have more options. the insulation used is a basic insulation that didn't seem to retain heat as much as I would have liked
I was going to do a pm with these issues, but thought the way I wrote them that I'm not trashing Mirage because I will buy another one of their trailers when I do make the purchase again. but these are the issues I want looked after before I do make that purchase. just wanted Curtis's insight on what he thinks and if these problems need to be and can be rectified at factory while the trailers are being built.
