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Need some help tracking down a part for my sled, it’s at the dealer for a chaincase issue, the bolt holes were stripping out and the case was leaking oil, dealer is fixing it under warranty and replacing everything, but they can’t seem to get 1 part, they have ordered it 3 times and the bag or box they are getting has the right Part number on it but the part inside the package all 3 times has been the wrong one, it’s for an XS chassis not the G4.
They have opened a case with Ski-Doo and they are finding that they packaged up the wrong parts and are going through their inventory to correct it and get the right one. They don’t know how long it’s going to be until they can get the correct part to the dealer.
I called ski doo customer service this morning which didn’t help anything, they couldn’t tell me anything other than it’s in the dealers hands to push the issue, they couldn’t give a timeline or anything and it’s already been elevated.
I know I can order it from several places online but without someone doing a visual and verifying it’s the correct part and not the one for an xs chassis, there isn’t any sense to order it.
Anyone have any ideas or a lead on where we could find the right part?
Part no. 504153560 “plate assy”
They have opened a case with Ski-Doo and they are finding that they packaged up the wrong parts and are going through their inventory to correct it and get the right one. They don’t know how long it’s going to be until they can get the correct part to the dealer.
I called ski doo customer service this morning which didn’t help anything, they couldn’t tell me anything other than it’s in the dealers hands to push the issue, they couldn’t give a timeline or anything and it’s already been elevated.
I know I can order it from several places online but without someone doing a visual and verifying it’s the correct part and not the one for an xs chassis, there isn’t any sense to order it.
Anyone have any ideas or a lead on where we could find the right part?
Part no. 504153560 “plate assy”
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