S
Just a heads up, if you order videos online.
Wished I had searched their BBB report prior.
Took 37 days to get a video.
Next time I will use one of the GREAT suppliers on here.
BBB Business Review Reliability Report for
Action Sports Video and Action Sports DVD
Rating: F
Here is my story:
12-21 I Ordered Video on line from Action Sports Video paid extra for 1-4 day shipping
12-22 They responded that video had shipped and charged my credit card
12-30 I inquired about where my video was
12-31 They responded that they are out and there was a delay in shipping
1-04 I inquired about why they had said it had shipped when it had not, and charged my card, about their new lower price, and how they are going to rectify the customer service issue
1-04 They responded that the ship notice had been an error and would ship in a day or two
1-12 I inquired again about where the video was
1-13 They respond your order has been shipped and you will arrive in the next few days
1-20 I inquire about where the video they shipped on the 13th is.
1-21 They respond it will arrive for sure in the next couple days.
1-22 I inquire again about the repeated failures. Still no response as of 1-29
1-27 Video arrives with a post mark of 1-21. Didn't use 4 day shipping even when the finally shipped
Wished I had searched their BBB report prior.
Took 37 days to get a video.
Next time I will use one of the GREAT suppliers on here.
BBB Business Review Reliability Report for
Action Sports Video and Action Sports DVD
Rating: F
Here is my story:
12-21 I Ordered Video on line from Action Sports Video paid extra for 1-4 day shipping
12-22 They responded that video had shipped and charged my credit card
12-30 I inquired about where my video was
12-31 They responded that they are out and there was a delay in shipping
1-04 I inquired about why they had said it had shipped when it had not, and charged my card, about their new lower price, and how they are going to rectify the customer service issue
1-04 They responded that the ship notice had been an error and would ship in a day or two
1-12 I inquired again about where the video was
1-13 They respond your order has been shipped and you will arrive in the next few days
1-20 I inquire about where the video they shipped on the 13th is.
1-21 They respond it will arrive for sure in the next couple days.
1-22 I inquire again about the repeated failures. Still no response as of 1-29
1-27 Video arrives with a post mark of 1-21. Didn't use 4 day shipping even when the finally shipped
